KVKK Privacy Notice

1. Data controller

2. Data categories

• Name, surname and invoicing information.
• Phone, email, delivery and billing address.
• Order, cart, return, exchange and support records.
• Payment, refund and invoice transaction information.
• IP address, session, device, log and security records.
• Commercial communication preferences where legally permitted.

3. Processing purposes

Your data may be processed to manage accounts and orders, complete payments and invoicing, deliver products, provide customer support, manage returns and exchanges, maintain security, comply with legal obligations and handle disputes.

4. Legal bases

Processing may rely on the performance of a contract, compliance with legal obligations, establishment or protection of rights, legitimate interests and explicit consent where required.

5. Data sharing

Data may be shared with e-commerce infrastructure providers such as ikas, payment institutions, carriers, logistics providers, accounting and e-invoicing providers, IT service providers, advisers and authorised public authorities where necessary.

6. Collection and retention

Data may be collected through the website, account and payment forms, cookies, communication channels, orders, invoices and shipping processes. Data is retained for the legally required or operationally necessary period.

7. Children’s data

Although Las Vivas Kids sells products for children, purchases and account activities must be completed by adults. We do not intentionally seek to collect personal data directly from children.

8. Your rights

Under Article 11 of the KVKK, you may request information about processing, correction, deletion or destruction where applicable, details of recipients, objection to certain automated results and compensation for unlawful processing.

Applications may be sent to [email protected] together with information sufficient to verify your identity.